Our products are delivered UK wide by DPD. They deliver Tuesday to Friday and a signature will be required upon delivery. You can include leave safe options or alternative delivery date options in the notes section during the checkout.
If an order is received by 15:00 pm during Monday to Thursday, we will aim to deliver it the next working day, however during times of high demand this cannot be guaranteed. Orders received after 15:00 on a Thursday will be delivered on the following Tuesday (or next working day).
If you would like to enquire about Saturday service please contact us prior to placing the order. Additional carriage charges will be applied.
You will receive a tracking number with your order which you can track here.
Excluding postcode areas below, Orders up to £50 will be charged £5.95 per order and Orders over £50 will be eligible for free shipping.
Scottish Highlands - AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50
Scottish Islands - HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3
IOM - All IM
IOW - PO30, PO32, PO36-38
Channel Islands - All JE and All GY
Isles of Scilly - TR21 - 25
Northern Ireland - All BT
For bulk orders over 50kg please contact us vie email on email@example.com or by phone on 01840 261558 or 07375982494.
You also have the option to collect your order from our store 39d Fennel Business Park, Pennygillam Ind. Estate, Launceston, PL15 7ED.
Due to the goods being frozen, we are unable to accept orders being delivered to remote areas of the UK as our courier may take 2-3 days to deliver. We reserve the right to refund/cancel any order that we do not expect to be delivered within 24 hours of dispatch.
We regret to inform our customers that, due to increasing delivery costs, we are unable to continue to offer free delivery on orders over £50.00.
We have promoted this offer for over two years, but as a small family run business we cannot maintain the loss of this cost.
As of the 1st March 2020, our signed for, next day delivery service via DPD costs will be as follows:
|Value of Order||Delivery Charge|
|Up to £49.99||£5.95|
|£50 - £79.99||£8.99|
|£80 - £119.99||£11.99|
|£120 - £159.99||£14.99|
|£160 - £199.99||£17.99|
|£200 - £239.99||£20.99|
For orders over £240 please call or email for a delivery cost quote.
We have kept these prices as low as possible and will remain lower than most manufacturers in the Raw dog food sector.
To keep the delivery cost to you lower, we have offset/contributed to the cost of your delivery.