Delivery Charges

We regret to inform our customers that, due to increasing delivery costs, we are unable to continue to offer free delivery on orders over £50.00. We have promoted this offer for over two years, but as a small family run business we cannot maintain the loss of this cost. As of the 1st March 2020, our signed for, next day delivery service via DPD costs will be as follows:

Value of Order Delivery Charge
Up to £49.99 £5.95
£50.00 - £79.99 £8.99
£80.00 - £119.99 £11.99
£120 - £159.99 £14.99
£160 - £199.99 £17.99
£200 - £239.99 £20.99

Our products are delivered UK wide by DPD. They deliver Tuesday to Friday and a signature will be required upon delivery. You can include leave safe options or alternative delivery date options in the notes section during the checkout.

If an order is received by 13:00 during Monday to Thursday, we will aim to deliver it the next working day, however during times of high demand this cannot be guaranteed. Orders received after 13:00 on a Thursday will be delivered on the following Tuesday (or next working day).

If you would like to inquire about Saturday service please contact us prior to placing the order. Additional carriage charges will be applied.

You will receive a tracking number with your order which you can track by clicking the link to the left.

For orders over £240 please call or email for a delivery cost quote.

We have kept these prices as low as possible and will remain lower than most manufacturers in the Raw dog food sector.

To keep the delivery cost to you lower, we have offset/contributed to the cost of your delivery.

Delivery Charges

Deliveries to the Postcode areas below will be charged at higher rates, starting from £10 for orders below £50.

Area Postcodes
Scottish Highlands AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50
Scottish Islands HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3
Isle of Man All IM Postcodes
Isle of Wight PO30, PO32, PO36-38
Channel Islands All JE and GY Postcodes
Isles of Scilly TR21 - 25
Northern Ireland All BT Postcodes

For bulk orders over 50kg please contact us vie email on or by phone on 01566 333337 or 07375982494. You also have the option to collect your order from our store 39d Fennel Business Park, Pennygillam Ind. Estate, Launceston, PL15 7ED.

Due to the goods being frozen, we are unable to accept orders being delivered to remote areas of the UK as our courier may take 2-3 days to deliver. We reserve the right to refund/cancel any order that we do not expect to be delivered within 24 hours of dispatch.